Returns will only be accepted if clothing is unworn with all tags attached within 30 days from order date. Customers will be responsible for return shipping to Colab Merch. Once received, and approved for a return we will credit your original payment method within 5 - 7 business days.
We currently do not do exchanges. You will have to go through the return process and order a new product.
All Sale Items are Final Sale!
We want you to be completely satisfied with your order. If you’re not, let us know at firstname.lastname@example.org and we’ll make it right.
Exchanges should be shipped to the following address:
2208 Gray Street
Edgewater, CO 80214
Pre-orders are items we sell before they are ready to ship. Check specific product pages for when the estimated shipping date will be. Once pre-orders are ready to ship they will be shipped priority mail and take between 2-4 days.
We can take up to 7 business days to process your order. Orders are not processed on the weekends. *Please note during new releases and sale periods there may be a longer processing time.
If you recieve a product you believe to be damaged, defective, or incorrect please email email@example.com with the following information.
- Name on the order
- Order number
- Email the order was made with
- Reason for return request
- A photograph clearly showing reason for return.
Sales tax is charged for all orders shipped inside of Colorado. Colorado sales tax is 8%. There is no sales tax charged for all orders shipped outside of Colorado.
We ship most orders via USPS Priority with Tracking. Please allow 1-5 business days for shipping.
We ship most Canada orders via USPS International 1st Class. Please allow 5-12+ business days for shipping.
We ship International orders via USPS First Class depending on location. Please allow 3-5 weeks for shipping. *International orders are subject to Duties & Taxes by the destination country's government. Colab Merch is not responsible for any of these charges or fees.
Feel free to email us with any other questions or concerns you might have at firstname.lastname@example.org